Questions & answers

We answer the basics here.

Don't see your question? Reach out on WhatsApp or from the contact section on the home page.

I come to you and clean on the spot — no drop-off, no waiting days for your rug back. Booking, pricing, and payment all happen upfront, so there's nothing to figure out when I arrive.

Yes — every product used is green and non-toxic, safe for kids and pets once the area has dried.

Head to the booking calendar on the home page, pick an open Friday, Saturday, or Sunday slot, choose your service and size, and pay online to lock it in.

Definitely — message me on WhatsApp or through the contact form with details about your space, and I'll work out a plan and quote with you.

Most single rooms or rugs take under an hour. Larger jobs or multiple rooms take longer — I'll give you a time estimate before you book.

Please clear small items and furniture from the area where you can, and make sure there's a power outlet and a sewage drain (sink, tub, or floor drain) nearby.